Union Square Ventures (USV)
Investment Thesis
Back companies that leverage networks, platforms, and protocols to empower people.
Notable Portfolio
Why Union Square Ventures (USV) Should Back MOVO-X
USV backed Flatiron Health — the clinical oncology data platform that Roche acquired for $1.9B. MOVO-X is building a similar clinical operations data network across ASEAN hospital groups. Every patient check-in, queue transition, and triage event enriches our dataset. As we scale from KPJ's 30 hospitals to IHH's 80+ hospitals, we're building the clinical workflow data network for ASEAN healthcare.
MOVO-X at a Glance
What We've Built
Self-Service Kiosk Platform
- MyKad / NRIC / Health Card scan — national ID auto-fill
- Insurance & eligibility verification in real time
- Multi-language: English, BM, Mandarin, Tamil, French
- Payment: FPX · DuitNow · PayNow · NETS · Interac · Stripe
MOVO-X AI Clinical Triage
- Natural language symptom collection at kiosk
- On-premise LLM processing — zero PHI leaves hospital network
- SOAP-format structured clinical handoff output
- Acuity scoring for clinical routing before doctor sees patient
AI Queue Intelligence
- ML-powered wait time prediction per department
- Clinical acuity-based routing (urgent → priority lane)
- WhatsApp + SMS real-time patient notifications
- Live staff dashboard — 30-second state refresh
Enterprise Architecture
- 4-tier tenancy: Country → HealthcareGroup → Hospital → Department
- 86-table RLS-enforced PostgreSQL schema
- Full audit logging (30+ action types, 7-year retention)
- 62/62 E2E tests passing in production
Traction
KPJ Healthcare — Anchor Prospect
ProspectMalaysia's largest private hospital group. Bursa-listed. JCorp majority. 30+ hospitals across 13 Malaysian states. Advanced discussions underway — significant potential for enterprise-wide AI triage, queue management, and kiosk check-in deployment.
Canada — Multi-Clinic SaaS
ActiveMulti-tenant SaaS active across Quebec and Ontario clinic networks. PIPEDA + Law 25 compliant. Interac and Stripe payments. Architecture validated across clinic groups.
Singapore — Enterprise Pipeline
PipelineFull PDPA (SG), HBRA, and NEHR integration architecture complete. PayNow + NETS + Stripe. English and Mandarin. Strong pipeline potential with Singapore hospital groups.
Let's Talk, Union
We'd love to walk you through our product, architecture, and pipeline. If healthcare AI in ASEAN fits your mandate, we should have a conversation.